Turkey Has Struck Off 24 Payment Licences. 75 Are Left.

Turkey's Official Gazette of 23 September carried a single paragraph from the central bank. It cancelled the licence of Papel Elektronik Para ve Ödeme Hizmetleri A.Ş.

Last updated: September 29

Key takeaways

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  • Turkey's central bank cancelled the e-money licence of Papel in a one-paragraph decision published on 23 September.
  • The decision gives no reason and says nothing about customer balances, a wind-down period or where users should go.
  • Counting both central bank registers: 75 institutions operating, 24 licences cancelled, 3 ended by merger, 102 in all.
  • The strike rate is uneven. Among e-money firms it is 14 of 70; among payment institutions it is 10 of 32, close to a third.
  • All 55 operating e-money firms may run accounts and issue e-money, but only 19 hold the two open banking permissions.
  • Three firms may take payment through a telecom intermediary. They are registered as TT, Turkcell and Vodafone.

Data highlight

24licences

Payment and electronic money licences cancelled by the Central Bank of the Republic of Turkey, out of 102 firms ever listed on its two registers

registers as published on 29 September 2026

Compiled by HaiPay on 29 September 2026 from primary documents. The cancellation itself is the decision of the Central Bank of the Republic of Turkey numbered 12092/21691 and dated 18 September 2026, published in the Official Gazette of 23 September 2026, issue 33379, under the heading "Papel Elektronik Para ve Ödeme Hizmetleri A.Ş.'nin Faaliyet İzninin İptal Edilmesine İlişkin Karar". That decision is published as a scanned image; HaiPay extracted the page image from the Gazette's own PDF and read it directly. It revokes the authorisation to operate as an electronic money institution granted to the company on 27 October 2022 by decision 11334/20933, citing Article 16, first paragraph, items (ç) and (e), Article 19, and Article 21, eighth paragraph, of Law 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions. The decision states no reason and says nothing about customer funds, a wind-down period or a transfer of balances. All counts in this article are HaiPay's, taken on 29 September 2026 from the central bank's two published rosters, one for electronic money institutions and one for payment institutions. Each roster carries an operating table plus two lists, "Faaliyet İzni İptal Edilen" (licence cancelled) and "Faaliyet İzni Sona Eren" (ended). HaiPay counted 55 operating electronic money institutions, 14 with cancelled licences and 1 ended by merger; and 20 operating payment institutions, 10 with cancelled licences and 2 ended by merger. That gives 75 operating, 24 cancelled and 3 ended, 102 in all, and a cancelled share of 23.5 per cent; within electronic money the share is 14 of 70 and within payment institutions 10 of 32. HaiPay checked that the two rosters are disjoint by comparing both the institution codes and the company names, and found no entry on both. The service permissions are read from the operating electronic money table, whose columns are the payment services listed in Article 12, first paragraph, of Law 6493, items (a) to (g), plus electronic money issuance under Article 18, second paragraph; the wording of each item is taken from the consolidated text of Law 6493 published by mevzuat.gov.tr, where items (f), (g) and (ğ) are marked as added by Law 7192 of 12 November 2019. Counting those columns gives 55 firms for items (a), (b) and (c) and for electronic money, 44 for item (e), 40 for item (ç), 19 each for items (f) and (g), and 3 for item (d); the same columns in the payment institution table give 7 firms for items (f) and (g) and none for item (d), and 5 of the 20 hold neither item (a) nor item (b). The three electronic money institutions holding item (d) are registered as TT, Turkcell and Vodafone; the observation that these are the names of Turkey's three mobile operators is HaiPay's, not the register's. The reported earlier suspension of some of Papel's activities by decision 11966/21565 of 22 January 2026 could not be confirmed: HaiPay searched the Official Gazette indices for 22, 23, 24, 27, 28, 29 and 30 January and 3 February 2026 and found no Papel entry. Turkish press reports connecting the company to an investigation into the laundering of illegal betting and fraud proceeds were not confirmed by any official document found today and are not reported here as fact. The cancellation lists carry no dates, so Papel's position as the fourteenth name is a position on the published list and not a verified chronology. The rosters report no transaction volumes, customer numbers or balances, and a recorded permission describes what a firm is allowed to do rather than what it does. HaiPay did not contact the Central Bank of the Republic of Turkey, Papel or any listed institution.

Turkey's Official Gazette of 23 September carried a single paragraph from the central bank. It cancelled the licence of Papel Elektronik Para ve Ödeme Hizmetleri A.Ş.

Papel is the fourteenth name on the central bank's list of electronic money institutions whose licence has been taken away. Fifty-five are still standing.

What the decision actually says

Decision 12092/21691, dated 18 September 2026, revokes the authorisation granted to Papel on 27 October 2022 by decision 11334/20933. It cites Article 16, first paragraph, items (ç) and (e), Article 19, and Article 21, eighth paragraph, of Law 6493, the statute governing payment and securities settlement systems, payment services and electronic money institutions.

That is the whole text. No reason is stated. Nothing is said about customer balances, a wind-down period, or where a user of the app should go next.

The register, not the paragraph, is the story

The central bank publishes two rosters, one for electronic money institutions and one for payment institutions, and each carries three lists: operating, licence cancelled, and ended by merger.

Counted on 29 September, there are 55 operating e-money institutions and 20 operating payment institutions. There are 14 cancelled e-money licences and 10 cancelled payment licences. Three more firms ended by merging into a competitor.

That is 102 companies the register has ever named, of which 24 had the licence taken away. Almost one in four.

The two registers do not overlap: no institution code and no company name appears on both. The strike rate is not even between them. Among e-money firms it is 14 of 70. Among payment institutions it is 10 of 32, close to a third.

Ledger of Turkey's non-bank payment register on 29 September 2026: 55 operating electronic money institutions with 14 cancelled licences and 1 ended by merger, and 20 operating payment institutions with 10 cancelled licences and 2 ended by merger, shown as a bar of 75 operating, 24 cancelled and 3 ended.


What the survivors are allowed to do

The e-money table is more useful than a headcount, because it records which payment services under Article 12 of the law each firm may offer.

All 55 hold the first three: operating a payment account, transfers from it, and issuing or acquiring a payment instrument. All 55 may issue electronic money. After that the list thins. Forty-four may intermediate bill payments. Forty may do money remittance.

Nineteen hold the two open banking permissions, payment initiation and account information. Those two never appear apart — every firm with one has the other — so Turkey has 19 e-money institutions and 7 payment institutions licensed for open banking, 26 of 75 in total.

And one permission is almost unused. Item (d) covers a payment where the customer approves on a phone or similar device and the money goes to a telecoms or IT operator acting purely as intermediary. Three firms hold it. In the register they are named TT, Turkcell and Vodafone, which are the names of Turkey's three mobile operators. No payment institution holds it at all. Turkcell is the only company in the country with all nine permissions.

Table of the payment services Turkey's 55 operating electronic money institutions are licensed for under Article 12 of Law 6493: 55 for operating a payment account, transfers and issuing or acquiring a payment instrument, 44 for bill payments, 40 for money remittance, 19 each for payment initiation and account information, and 3 for payment through a telecom or IT intermediary.


Why a payments team should read the letters

Five of the 20 payment institutions do not hold the account permissions at all. They are Global, Logo, MoneyGram Turkey, Tronapay and Western Union Turkey: remittance and billing businesses, not account providers.

That is the practical use of this register. For anyone choosing a Turkish partner, "are they licensed" is the wrong question. The letters decide the product. Without (ç) there is no remittance. Without (f) and (g) there is no open banking. And a register where a quarter of the names have been struck off is a different risk picture from a list of the living.

What this is not

The decision gives no reason, and HaiPay is not supplying one. Turkish press reports connect Papel to an investigation into the laundering of illegal betting and fraud proceeds; no official confirmation was found today and this article does not report it as fact.

Reports also describe an earlier decision of 22 January 2026 suspending some of Papel's activities. HaiPay searched the Official Gazette indices from 22 January to 3 February 2026 and found no Papel entry, so that step is unconfirmed here.

The cancellation lists carry no dates. "Fourteenth" is a position on the published list, not a verified chronology. The register is a roster: it reports no volumes, no customer numbers and no balances, and a permission describes what a firm may do, not what it does. All counts are HaiPay's, from the pages as read on 29 September 2026.

HaiPay did not contact the central bank, Papel or any listed institution.

What to watch

Whether the central bank says anything about customer funds. Safeguarding is in the rules; it is not in this decision.

Whether the cancelled column keeps growing faster than the operating one, which is the only way to tell licensing from clearing-out.

And whether the open banking cohort moves off 26. It has been the smaller half of this market since the permissions were added to the law in 2019.

How to cite

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HaiPay News, "Turkey Has Struck Off 24 Payment Licences. 75 Are Left.", https://www.haipay.net/news/turkey-cancelled-payment-licences-register, September 29th, 2026

About the author

Crystal

Digital Public Relations

A digital PR specialist with a Master's in Journalism & Communication from UNSW. Started as an intern at ABC Australia, now leads public relations at Haipay, crafting press releases and media strategies that bring brand stories to life.

Reviewed by WeiJun TangEditorial policy

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