Refund Policy Agreement

This Refund Policy outlines our policies and procedures regarding refunds for purchases made through Haipay. By making a purchase, you agree to the terms set forth in this Refund Policy.

Refunds may be issued for the following reasons:

• Defective or damaged products.
• Incorrect items received.
• Failure to deliver the product within a reasonable time frame.

To request a refund, follow these steps:

1. Contact Us: Get in touch with our customer service team within 5 days of receiving the item.
2. Provide Information: Include your order number, a description of the issue, and any relevant photos.
3. Return Instructions: If your refund request is approved, we will provide you with instructions on how to return the item.

• Items must be returned within 5 days of receiving the return instructions.
• All returned items must be in their original packaging and condition.
• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• Upon receiving the returned item, we will inspect it to determine eligibility for a refund.
• Refunds will be processed within 5 business days after the inspection.
• Refunds will be issued to the original payment method used for the purchase.

The following items are non-refundable:

• Gift cards.
• Downloadable software products.
• Products that have been used or damaged by the customer.

We reserve the right to modify this Refund Policy at any time. Any changes will be communicated to customers via email or through our website.

If you have any questions about this Refund Policy, please contact us at:

• Email: haipaycs@haipay.tech

By making a deal, you acknowledge that you have read and agree to this Refund Policy.